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Privacy Policy

1. Introduction

Cybroid Technologies (U) Ltd ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Company Information

Cybroid Technologies (U) Ltd Ndejje Lubugumu, Lwembawo Bldg. Kampala, Uganda

Contact Information:

  • Phone: +256(0)751-101302 / +256(0)771-543302
  • Email: info@cybroid.com
  • Website: www.cybroid.com

3. Data Collection and Use

3.1 Types of Data Collected

We may collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • IP address
  • Browser type and version
  • Operating system
  • Authentication data (for account creation and login)

3.2 Methods of Data Collection

We collect data through:

  • Direct interactions (e.g., when you create an account or contact us)
  • Automated technologies (e.g., cookies and similar technologies)
  • Third-party sources (e.g., social media platforms when you use OAuth authentication)

3.3 Purposes of Data Collection

We collect and process your personal data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our website
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

We process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • HTTPS encryption for all web traffic
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection and security

7. Data Sharing and Transfers

We may share your personal data with:

  • Service providers and subcontractors who assist in operating our website and services
  • Law enforcement agencies, regulatory bodies, or other third parties when required by law

We do not sell or rent your personal data to third parties.

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in Section 2.

9. Data Deletion Requests

You can request the deletion of your personal data by submitting a request through the contact form on our website. We will process such requests within 48 hours and provide confirmation of the deletion.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

11. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Cybroid Technologies (U) Ltd Ndejje Lubugumu, Lwembawo Bldg. Kampala, Uganda Email: info@cybroid.com Phone: +256(0)751-101302 / +256(0)771-543302